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Fire & Water - Cleanup & Restoration

How SERVPRO's Insurance Claims Inventory System Helps Reduce the Stress of Managing Your Claim

9/27/2021 (Permalink)

Insurance claim form. Insurance claims inventory system facilitates the process of managing your claim.

An insurance claim is sometimes a tricky undertaking for your average homeowner. Most people have little experience with the process, meaning they are out of their depths when speaking with an insurance agent. Thankfully, SERVPRO is a company familiar with the disaster and remediation game. The company's teams understand the vulnerability on the homeowner side and the research needs of the insurance side, which is why it created the claims inventory system — a system designed to make the entire claims process more transparent and approachable; it does this in several ways:

  • Access to estimates
  • Access to timetables
  • Access to reports and communications

The Importance of Transparency

When a homeowner begins the claims process, they can feel overwhelmed and left out of the discussions surrounding their property. SERVPRO's stance is that the customer deserves to know what is happening with their claim and project every step of the way.

Through the company's innovative system, clients can see everything related to their project. Additionally, the company works as a sort of intermediary between the insurance company and the client, explaining everything in detail and in terms the client can understand.

Transparency breeds trust, and it is crucial when entering someone's personal space — their home. A homeowner can feel more confident in the restoration process when they are made equal partners in the discussion.

The Importance of Comparable Estimates

Homeowners are not the only ones who require transparency. The insurance adjuster assigned to your claim will also need access to files and paperwork to make a decision regarding your claim. SERVPRO's system provides access to research and comparable job reports to help the adjuster develop an accurate assessment of the damage done to the homeowner's property.

Being able to search a system and find reports for various jobs and across various states, allows the insurance agent to make accurate and fair calculations about a claim receipt. Ultimately, the system helps insurance establish estimates for coverage while ensuring homeowners receive a fair analysis through current reports.

What You Can Do To Make Insurance Claims Easier

If you want to make an insurance claim easier, it comes down to preparation. After any disaster, you will need to create a loss inventory — a list of all property damaged or destroyed in the disaster. It is best to find receipts for all damaged and lost goods and to take pictures of all the damage. You can present all of this information to the adjuster when they arrive.

The disaster restoration service can help you compile all necessary information. The teams working for these companies understand what is involved in the claims process and will have no problem walking you through it.

How SERVPRO's Claims Inventory System Helps

The primary benefit of the claims inventory system is that it places all pertinent information in one place. There is no need to dig around filing cabinets or do exorbitant amounts of off-site research.

The insurance claim process can be overwhelming if you are not used to it. Thankfully, SERVPRO's system and technicians in Clearfield, UT, can help make the entire process easier.

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